Customer Testimonials

Testimonials

Rapidclean® Trial Successful For Indonesian Customer

Rapidclean® Trial Successful For Indonesian Customer

Dear Mr. Kevin Baker,

We would like to inform you that we have done trial on the Magnetic Separator and the result is according to our expectation.

Thank you for giving us excellent product and services.

Best Regards,

Linda K. Dewi
R&D
PT. CITRA CAKRALOGAM - INDONESIA

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Magnetic Mat Impresses US Nutritionals Customer

Hello Russell,

Thank you for following-up - we are doing well here, hope all is well with you!

Our mat is great - we are catching some fine shavings and metal fragments, it also makes for a great talking point whenever we have visitors or auditors come through - overall, we are impressed and pleased with our purchase, Thank you again!

QA Supervisor – Yuba City, CA, USA

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Liquid PPS Successful For Veterinary Medicines Customer

Liquid PPS Successful For Veterinary Medicines Customer

"Hi Kayt.

We have received the unit, installed it, and it is working well.

The documentation provided is very good.

Thank you to all at Magnattack."

Operations Technical Manager at a veterinary medicines company.

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Liquid Pressure Pipeline Separators A Success In Meat Processing Plant

Liquid Pressure Pipeline Separators A Success In Meat Processing Plant

Well, we are very pleased with them... 3 things:

Number 1. THEY WORK. We had some paddles that got smashed that were impregnated with metal. When we gathered all broken pieces and put them together, your separator captured 100% of the fragments...that's never happened before!

Number 2. EASY TO CLEAN, and -

Number 3. EASY TO HANDLE - the operators love them!

Plant Manager
Waco, TX, USA

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Magnetic Mats Reduce Tramp Metal In Process Line

"The Swarf Control Mat has tremendously reduced the tramp metal into our process, we see this in the reduction of our metal faults. We first tried sticky mats, but sticky mats get coated in dust and are rendered useless. P&G is our auditor, they were impressed - they saw evidence of the mats catching drill shavings from a team member’s boots while entering the process area."

Plant Operator
Columbus, MS, USA

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Letter of Recommendation – Magnattack® Global and AMR Consulting

Extract from letter of recommendation, May 2019.
In regards to AMR Magnet Validation Reports and Magnattack® Magnetic Separation Equipment.

"They will come in and do a complete capabilities study on your operation and will help you to prioritize the magnets that need to be replaced from “critical” (replace immediately) all of the way down to “recommended.”
They will also let you know when you don’t need to replace anything.

They will supply HACCP certificates for anything that you purchase from them that...

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Mag-Ram™ Exceeds Expectations in Grain Application

Mag-Ram™ Exceeds Expectations in Grain Application

“Our company is committed to quality. When we required less magnetic stone fragments in our grain, we needed more gauss than can currently be obtained with a rare earth magnetic drum. We found a solution that exceeded our expectations by installing a Mag-Ram™ self-cleaning magnetic separator.

With the 10,000 gauss magnets, a great deal more magnetic stone and magnetic rock dust is extracted. We are very impressed with this installation and the high level of expertise and service...

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Thanks For Providing Some Decent, Well-Made Equipment

Hi Calvin,

We installed the first two of the new magnet interceptors into our Morphine milling system today, the good news is that they have slotted straight in and presented no issues. The benefit of measuring thoroughly before fabrication is delivered!

Thanks for providing some decent, well-made equipment.

Engineer at a pharmaceutical company.

Customer and company name withheld for confidentiality reasons.

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Innovative Metal Contamination Controls & Effective Calibration Programmes.

Letter of Recommendation October 2016

Dear [Company] Associate,

I am writing this letter of recommendation in relation to the services provided by the Magnattack™ Global Company to [Company location] Factory.

In 2008 we started working with Kevin to establish as effective magnet calibration programme. This has been highly successful in ensuring these devices are maintained to meet out standards.

Kevin and Magnattack™ Global have always provided a high level of support which has been beneficial in supporting...

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Mag-Ram™ Helps Secure Long-Term Client

“The Mag-Ram™ was instrumental in securing a long-term client that was very close to dropping us due to a number of contamination issues. Once we proved the level of control that the Mag-Ram™ could offer, we then become their most valuable supplier.”

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Mag-Ram™ Gives Assurance of High-Quality Meals

Mag-Ram™ Gives Assurance of High-Quality Meals

“We discovered the Mag-Ram™ after looking at ways to remove metal from meals and to assure our petfood customers that the meals were of highest quality.

When we looked around at all the options we found that the Mag-Ram™ was the best because it is self-cleaning and it saves operators time and it gives us the assurance that we’re not sending metal to our customers.

One of the benefits of this system is that we’ve got peace of mind of knowing that our...

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Mag-Ram™ Self-Cleaning Magnet Has Impressive Performance in Pet Food Line

EXTRACT FROM REFERRAL EMAIL – JUNE 2018

“We have their self-cleaning magnet in operation on our pet food line used on product destined for North America.

Not only does it take out any ferrous material that may have broken away in the process it also cleans out the iron filings from auger and trough wear.

I am very impressed otherwise I wouldn’t be giving him such a big wrap [sic].”

Customer name and company withheld for confidentiality reasons.

...

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Food Safety – The condition which enables us to ensure the people who eat our food do not have to do anything except enjoy it.

Food Safety – The condition which enables us to ensure the people who eat our food do not have to do anything except enjoy it.

When I was asked if I would be prepared to make a comment about Magnattack™'s product and service, I said it would be a pleasure.

17 years ago, Magnattack™ supplied us with one of their Spherical Pneumatic transfer magnets. After all this time, the magnet is still > 10,000 gauss, similar strength to what it was on supply. We test the magnet strength on a regular basis to ensure it is performing at the design level to ensure we maintain the highest level of Food Safety.

Having worked...

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High level of expertise, on-site presence and service to the dairy industry

High level of expertise, on-site presence and <span>service to the dairy industry</span>

Since 2004 Magnattack Global has provided us with solutions to metal fragment control in both supply of equipment and yearly magnet validations. Magnattack is a source of exceptional quality separation systems and pride themselves on Australian owned and manufactured innovative answers to metal fragment control.

In 2006 Magnattack adapted a MAG-RAM™ Self-Cleaning Magnet System to a difficult location...

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MAG-RAM™ Self Cleaning Magnets – More efficient to other magnetic separators

MAG-RAM™ Self Cleaning Magnets – More efficient to other magnetic separators

We have been working with Magnattack™ for the past decade and have installed multiple MAG-RAM™ self-cleaning grate magnets throughout our plants.

These units have proved very useful in reducing downtime caused by damage to equipment, as well as a huge timesaver for operators cleaning magnets. The system has also enabled us to clean instream without stopping the process to clean the magnets. ...

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DAIRY – High quality, innovative solutions for Sanitary Dairy applications

DAIRY – High quality, innovative solutions for <span>Sanitary Dairy applications</span>

In my 3 years working for Mead Johnson based at Tatura I have dealt with the staff from Magnattack™ Global. They have responded to our Mead Johnson foreign matter mitigation programs with highly innovative, easily cleaned, sanitary magnetic separation systems. They are highly motivated to deliver high quality, innovative solutions for Sanitary Dairy applications. I have no hesitation in recommending their expertise and...

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MAG-RAM™ Self-Cleaning Magnet - "Will support our reputation"

MAG-RAM™ Self-Cleaning Magnet -

"Not only does it save time and labor cleaning the magnet, it is our insurance policy that the product will support our reputation and meet the customer's expectation, especially overseas.

I have only got good things to say about how the MAGRAM performs".

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Magnattack™ - "Experts in the field"

Magnattack™ -

"While investigating a solution for metal fragment control & magnetic detection in our export food manufacturing facility I came across Magnattack.

Kevin and his team not only provided prompt and reliable service but proved experts in the field possessing the technical knowledge needed to offer useful advice on the most appropriate magnet selections for our application.

I found that most magnet vendors were simply salesmen pushing a product without the industry experience for either accurate...

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MAG-RAM™ - "A great investment which has undoubtedly proved its worth"

MAG-RAM™ -

"We experienced customer issues with metal including drenching capsule spring pieces. Magnattack™ Global assisted us and came up with the MAG-RAM™ system which allowed us to remove these metal contaminants and I have no hesitation in recommending this equipment to the rendering industry. It has been a great investment which has undoubtedly proved its worth over nearly 3 years. There has been negligible maintenance. Since we load out of the MAG-RAM™ into skips in a driveway we...

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Magnetic Mats – "A truly awesome development"

Magnetic Mats –

"The Magnetic Mat system is a truly awesome development. We used this mat during a period of maintenance and projects in the factory and we were shocked at how much metal was stopped by the Mats, and that didn"t get into the production areas! This is what we got! A highly recommended tool to increase safety nets and reduce risk!"

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Magnattack™ - "Great customer service"

Magnattack™ -

"Bill, we certainly appreciated the fact that you responded so well to our concerns, that is great customer service. Not only have you dealt promptly and efficiently with our issue, but have listened and responded to our questions also. Providing us with information that was not common knowledge in the plant. Whilst the failure is unfortunate you have satisfied our needs and we would have no hesitation in purchasing further magnets for ourselves and recommending your business to others."

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Magnattack™ - "No hesitation in recommending them as magnet suppliers"

Magnattack™ -

RE80™ RARE EARTH RETRIEVAL MAGNETS

"On the 7th of October, 2004 at 3:00pm we contacted WJB Engineering of Bulli NSW, Manufacturers of Ultra High Energy Permanent Magnetics.

Our problem was that a two inch pipe had broken off inside a dryer which only had a four inch access hole with a quite deep cast iron "lead–in" to that hole.

We thought of magnets and approached WJB for advice. Within a few hours we had a magnet which was not only strong enough, but had both the dynamics and shape which...

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Liquid Pressure Pipeline Separators Prove Effective for Multinational Dairy Company

We’ve had several PPS units in our liquid lines for many years now, in multiple processing plants across the country. They’re more effective than the old pot style magnets, easy to clean, and don’t cause any leaks or blockages. Never had any problems with them. Simple, yet very effective.

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Magnattack’s Success A Testimony To Food Industry Focus

I would say that the Magnattack teams success, not only here in Australia but evidently in the US as well, is a testimony to their focus on developing systems that are tailored to the food industrys needs. It's great to see that the company is still in the family as well - I used to work with Bill, now we're regularly in contact with Rob and Kevin.

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You Can’t Walk Past Magnattack’s Level Of Commitment

I've been working with Magnattack for the past 26 years and I've always found them keen to help. They have the ability to improve our designs, and they listen to you. You get what you ask for and they will tell you the truth about whether you have it right or wrong. You cant walk past that level of commitment! Read more

Mag-Ram™ Solves Leakage Problems for Pharmaceutical Company

To whom it may concern,
We approached Magnattack™ regarding a problem we had with our magnets and an ongoing leakage concern that we had not been abl to resolve with our previous supplier of magnets. Magnattack™ worked through the problem in a professional manner with us and seemingly had the very solution we needed. Magnattack™ offered to trial one of their Mag-Ram™ self-cleaning systems and as a result we have changed most of our dry powder units for their solution.

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