Mag-Ram® TotalCare Program
Your Mag‑Ram® Self‑Cleaning Magnetic Separator is a critical component in protecting product quality, food safety, and equipment uptime. To perform at its best every day, it requires proactive care, not just reactive fixes.
The Mag‑Ram TotalCare Program is designed to support peak performance, reduce risk, and keep your processing line running smoothly 100% of the time.
Why Preventative Maintenance Matters
Like any critical processing equipment, Mag‑Ram® systems experience normal wear over time. Without routine maintenance and timely replacement of wear components, magnetic performance can degrade which can lead to an increasing risk to your product, your process, and your budget.
With Magnattack® TotalCare, you can:
- Maintain consistent magnetic performance
- Reduce unplanned downtime
- Extend equipment service life
- Protect food safety and process integrity
- Ensure your warranty can be upheld
Flexible Maintenance Options to Fit Your Operations
The TotalCare Program offers two support options depending on your preferred maintenance approach.
Option 1: Maintenance Parts Direct from Magnattack
Current Mag‑Ram owners can purchase genuine Magnattack maintenance and wear parts directly from our customer service team. This allows your in‑house staff to complete scheduled servicing while ensuring components meet original design and performance specifications.
We recommend keeping an extra ram on‑hand as part of a smart preventative maintenance strategy.
Redundancy: A Critical Preventative Strategy
For operations where uptime is essential, owning an additional Mag‑Ram provides:
- Built‑in redundancy during maintenance
- Zero disruption to production schedules
- Confidence that metal contamination control is never compromised
Option 2: Factory Maintenance Service
Prefer a hands‑off approach?
Send your Mag‑Ram unit to Magnattack, where our experienced technicians will:
- Perform comprehensive maintenance
- Inspect all critical areas
- Replace wear components as needed (e.g., wiper seals)
- Return your unit fully serviced and ready for reliable operation
Pairing this option with a spare ram ensures zero downtime during service.
Ensure Reliable Magnetic Performance – Every Shift, Every Day
The Mag‑Ram TotalCare Program supports long‑term reliability, food safety, and peace of mind. Whether you maintain equipment onsite or utilize our factory service, TotalCare keeps your magnetic separation system performing as intended.
Reach out to the Magnattack customer service team to discuss your maintenance needs and develop a TotalCare plan tailored to your operation.
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Talk to an Expert
Got a question or need a quote? Our Magnattack experts are here to offer fast, personalized guidance for all your magnetic separation needs. Simply fill out the form below, and one of our specialists will quickly reach out to assist you.