YOUR PRIVACY RIGHTS

INTRODUCTION

The below sets forth the Privacy and Security Policy of MAGNATTACK™ Global. We are committed to providing you with the best possible customer service and experience and to do so, we may collect information from you that will be handled with the utmost care and confidentiality in accordance with privacy and security laws. We do not share your information with anyone outside of MAGNATTACK™ Global.

WHY WE COLLECT INFORMATION

We collect information in order to improve your experience on our Site and make improvements that will be beneficial to you. Our Site is able to be accessed and used by all without revealing personal information, however there are times when we require personal information to fulfill your needs. This personal information is submitted by you when you request a download or submit an enquiry form.

HOW WE COLLECT INFORMATION

Your personal information such as your name and email address is supplied to us when you submit an enquiry form through our Site. This information is entered by yourself when you submit a web form on our Site – these include (but are not limited to):

  • Contact Us forms,
  • Quote Request forms,
  • Document Download forms,
  • Subscriptions to our newsletter, etc.

Non-personal information such as IP address, country and page views is collected by default and automatically by all web servers.

WHAT INFORMATION WE COLLECT

The non-personal information that we collect through this Site includes (but is not limited to):

  • Your IP address,
  • The web browser that you use to view our Site,
  • The pages that you viewed on our Site,
  • Your country,
  • Your language and.
  • The referring website address (if any).

There are many aspects and pages you can view on our Site without submitting personal information. However, if you submit a contact us form, request a download, or subscribe to MAGNATTACK™’s newsletter, you knowingly provide us with personally-identifiable information. This includes (but is not limited to) information such as:

  • Your name,
  • Your phone number,
  • Your company name,
  • Any relevant plant that you use and.
  • Your country.

This information is kept securely by MAGNATTACK™ Global and is never shared with any third party.

HOW WE PROTECT YOUR INFORMATION

Only specially-cleared members of MAGNATTACK™ Global have access to your personal information and their access is subject to strict controls and procedures. This includes the technician who responds to your web enquiries. This information will include your name, phone number, email address and other details you submit in the web form. Your information is kept securely and is not shared with those outside of MAGNATTACK™ Global. We take great care in ensuring your information is stored securely with us in order to justify your trust and confidence.

SHARING YOUR INFORMATION

MAGNATTACK™ Global does not and will not share, sell or rent any personally-identifiable information to any third party without your prior permission. While the MAGNATTACK™ Global Site contains links to other websites, no personal information is shared with these external sites. MAGNATTACK™ Global accepts no responsibility for the privacy policies of these sites or other sites linked to these.

ACCESSING YOUR INFORMATION

You have a right to access your personal information, subject to exceptions allowed by law. Please do not hesitate to contact us if you would like to access your information. You may be required to put your request in writing for security and verification reasons.

MARKETING COMMUNICATIONS

MAGNATTACK™ Global frequently uses graphic-rich emails to communicate with customers who have had previous dealings with us. We maintain an opt-out, user customisable subscription. We understand some email addresses may have been included in the database by mistake or you may change your mind about receiving such emails – for this reason, every email provides an option for you to unsubscribe. Personal information that you submit if you sign up to MAGNATTACK™ emails will be kept confidentially and securely, and will not be shared with anyone outside of MAGNATTACK™ Global.

USE OF NON-PERSONAL INFORMATION

For every visitor that reaches our Site, we collect the following non-personally identifiable information:

  • IP address,
  • Browser type,
  • Language,
  • Page views,
  • Referring website address and.
  • Any other information that we may require to bring you the best possible experience on our Site.

This information is solely used internally for the purpose of gauging visitor tracking and improving our Site to make it more personalised and to give you, the customer, a more enjoyable user experience. This information is collected by default by all web server log files and is not shared with anyone outside of MAGNATTACK™ Global.

CHANGES TO OUR PRIVACY POLICY AND PRACTISES

MAGNATTACK™ Global reserves the right to make amendments to our privacy and security policy at any time. If you have objections to this policy, you should not use our site. As the Australian Federal Government updates or releases new privacy legislation, our privacy and security policy will be updated as deemed appropriate. More information can be found on www.privacy.gov.au.

FIGHT AGAINST FRAUD

MAGNATTACK™ Global is committed to reducing the risk of fraud. You may receive a phone call or email request for more information or proof to confirm any details you supply us. False or misleading information will be reported to the appropriate authorities.

CONTACTING US

MAGNATTACK™ Global welcomes your comments regarding this Privacy Policy. If you have any questions or would like further information, please contact us.